Consumer privacy actions continue to be a huge, costly risk for any business handling customer data over the internet. Lawsuits alleging improper collection of consumer data, such as zip codes or contacts, have become commonplace. Is your company at risk? We share several recent settlements and lawsuits highlighting the risks of privacy claims.

Neiman Marcus. In March 2017, retailer Neiman Marcus agreed to a proposed settlement to pay $1.6 million in a consumer class action filed in response to a 2013 data breach that allegedly compromised the credit card data of approximately 350,000 consumers. The class alleged that Neiman Marcus failed to protect consumers’ privacy and further harmed consumers by waiting 28 days to inform them of the breach.
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In a world where brick-and-mortar businesses are traded in for an online presence, the realm of accessibility challenges is continually evolving. Your company needs to change the way they think about accessibility, including whether your current insurance covers ADA claims. It’s time to start considering questions like: Are your websites and applications compatible with screen readers and other assistive technologies? Are your videos captioned?

Making websites and applications more accessible will be a benefit not only to those with disabilities, but also to other users. For example, cleaning up crowded pages with too much content makes it easier for screen-reading technology to adequately convey information and also generally improves readability for everyone.    
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