Consumer privacy actions continue to be a huge, costly risk for any business handling customer data over the internet. Lawsuits alleging improper collection of consumer data, such as zip codes or contacts, have become commonplace. Is your company at risk? We share several recent settlements and lawsuits highlighting the risks of privacy claims.
Neiman Marcus. In March 2017, retailer Neiman Marcus agreed to a proposed settlement to pay $1.6 million in a consumer class action filed in response to a 2013 data breach that allegedly compromised the credit card data of approximately 350,000 consumers. The class alleged that Neiman Marcus failed to protect consumers’ privacy and further harmed consumers by waiting 28 days to inform them of the breach.